Privacy Policy | bdXHost

Welcome to bdXHost. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our web hosting services globally and in Bangladesh.

1. Information We Collect

We only collect information that is necessary to provide you with our hosting services. When you register an account, purchase hosting or domain services, or contact support, we may collect your name, email address, phone number, billing address, and payment details. We may also collect standard identity documentation if requested by local authorities (such as BTRC) for specific domain registrations or compliance in Bangladesh.

2. How We Use Your Information

To provision, maintain, and manage your hosting accounts.
To process transactions and deliver invoices/receipts.
To send technical notices, service updates, and security alerts.
To provide customer support and troubleshoot technical issues.
To comply with legal obligations and prevent fraudulent activity.

3. Data Protection and Security

We implement stringent technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We utilize encrypted data transmission, secured server infrastructure, and robust firewalls to safeguard your information.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted third-party service providers (such as domain registrars and payment gateways) strictly to the extent necessary to fulfill our services. We may also disclose information when required by law or in response to a valid legal process by law enforcement authorities in Bangladesh.

5. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: billing@bdxhost.com
Phone: +8801914100935
Address: Level 9 (West Side), 107 F Haque Tower, Bir Uttam C R Datta Road, Dhaka 1205, Bangladesh