Privacy Policy

Effective Date: October 7, 2025

At bdxhost.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, hosting services, and related tools.


1. Information We Collect

We collect information in the following ways:

a. Information You Provide

  • Account registration details (name, email, phone number, address).
  • Payment details (billing name, address, and transaction information).
  • Support communications (emails, chat messages, or tickets).

b. Automatically Collected Information

  • IP address, browser type, and operating system.
  • Access logs, including login attempts and activity within your hosting panel.
  • Cookies and analytics data for website performance and user experience.

2. How We Use Your Information

We use your data to:

  • Provide and manage hosting services.
  • Process billing and payments.
  • Respond to your support requests.
  • Improve website functionality and service performance.
  • Send important updates about your account, security, or service changes.

We do not sell or rent your information to any third party.


3. Data Security

We use SSL encryption, firewalls, and strict access control to protect your personal data. However, please note that no method of transmission over the Internet is 100% secure. We regularly monitor and update our systems to minimize risks.


4. Cookies

Our site uses cookies to:

  • Maintain login sessions.
  • Remember preferences.
  • Analyze site traffic using analytics tools.

You can disable cookies through your browser settings, but some site features may not function properly.


5. Third-Party Services

We may use third-party tools for:

  • Payment processing (e.g., SSL-secured gateways).
  • Email notifications and domain management.
  • Analytics (e.g., Google Analytics).

These third parties have their own privacy policies, and we recommend reviewing them separately.


6. Data Retention

We retain personal data as long as your account is active or as needed to comply with legal obligations, resolve disputes, and enforce our agreements. You can request data deletion by contacting our support.


7. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request data deletion.
  • Withdraw consent for marketing emails.
  • File a complaint if you believe your data is misused.

8. International Data Transfers

Since bdxhost.com operates globally, your information may be transferred and processed outside your country of residence. We ensure all transfers comply with applicable data protection laws.


9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services means you accept the revised policy.


10. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us at:

bdxhost.com Support
Email: support@bdxhost.com
Website: https://bdxhost.com

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Address

Level 9, F Haque Tower, 107 Sonargaon Road, Dhaka- 1205

Contact: +8801914100935, E-mail: info@bdxhost.com

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